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Frequently Asked Questions

What is charcuterie?

  • The culinary art of presenting foods like meat, cheese and nuts on a board of wood. It's just a fancy word for a meat and cheese platter! Think about what your family loves the most and serve it! We've served PB&J, chips and crackers on ours before.

How long does shipping take?

  • We work as hard as we can to get your order out as quick as possible. Please allow 3-5 business days for regular orders and 5-7 days for custom orders.

 

How do I wash my board?

  • Wash your board by hand soon after using it so liquids, food residue and odors don’t penetrate the wood. You wash it by wiping it down with a warm washcloth after each use. If you put meat, cheeses, etc. directly on it, use dish soap and a warm washcloth. Then wipe your board dry and let it finish by air drying on its side. DO NOT submerge in water as it can cause the board to warp.

 

Can I put my board in the dishwasher?

  • Don’t put your board in the dishwasher. The excessive heat and harsh chemicals of the dish detergent will cause the wood to dry out, warp and/or crack.

My board is smelly, how do I fix that?

  • To freshen up a smell board, rub a halved lemon over the surface; let it sit for a minute or two, and then wipe off the board.

My board has stains, how do I fix that?

  • To remove stubborn stains, sprinkling baking soda over the board, rub with a warm, damp cloth, then rinse away any excess baking soda. Some aging will occur, that's part of the charm of a handmade product.

How do I oil my board?

  • Oil your board at least 6 times a year to keep it from losing its sheen or looking worn out.
  • You will need:
    • Mineral oil or Walrus oil (Complimentary bottle included with purchase)
    • A rag (pieces of very clean old t-shirts or wool socks work best)
  • Pour a small amount of oil in the center of the board about the diameter of a quarter.
  • Use rag to rub the oil in small, circular strokes. Do this all over the board, including both sides and the ends. Make sure the oil permeates all crevices.
  • Add more oil as needed. Prop the board on its side and let it absorb the oil overnight. Don't use for at least 12 hours.
  • If your board has leather handles, be careful of how wet they get when you clean your board. Use a leather conditioner at the same time you oil your board. Some weathering will occur due to the nature of leather